This service is subject to consultation with a pharmacist. Age restrictions may apply. This is an NHS-Funded service, where prescription charges may apply if treatment is supplied.
Learn how your medication works, how to take it, and what to expect
Stay on track with your treatment for better results.
Address side effects or any issues early with professional guidance.
Get expert advice at Glenfield Pharmacy, without needing a GP appointment.
nhs new medicine service
No More Waiting. Speak to an expert pharmacist quickly.
Starting a new medication can feel overwhelming, but you don’t have to navigate it alone. The NHS New Medicine Service (NMS) is here to support you in understanding and managing your new prescription effectively.
This free service is designed to help you get the most out of your medication while addressing any questions or concerns you might have.
The NHS New Medicine Service is available to patients in England who have been prescribed a new medication for any of the following long-term conditions:
- Angina
- Asthma
- Atrial fibrillation
- COPD
- Coronary heart disease
- Diabetes (type 2)
- DVT and related conditions
- Epilepsy
- Glaucoma
- Gout
- Heart failure
- High blood pressure
- High cholesterol
- Osteoporosis
- Parkinson's disease
- Stroke or transient ischaemic attack (TIA)
- Urinary incontinence
Expert Care In Three Simple STeps
How To Access NHS New Medicine Service
The New Medicine Service involves three simple steps, ensuring you’re supported throughout the initial stages of your treatment.
Initial Consultation
After receiving your prescription, you’ll have a private chat with one of our pharmacists to discuss how your new medication works and how to take it correctly.
Follow-Up
After 7–14 days, we’ll check in with you to see how you’re getting on, answer any questions, and address any concerns you may have regarding your new medicine.
Final Review
Around 21–28 days after starting your medication, we’ll have another chat to review your progress and ensure you’re comfortable managing your treatment.
Your Pharmacy, Here for You.
Our qualified pharmacists are here to support your journey to better health.
Starting a new medication doesn’t have to be confusing or stressful. Let Glenfield Pharmacy Clinic help you understand your treatment and make the most of your medication.
Visit us or contact our friendly team to learn more about the NHS New Medicine Service.
- Learn how your medication works & how to take it
- Address side effects or any issues early with professional guidance
- Completely free if you’re eligible for NHS care